Top Features that Engineering Industries Love
Genic CRM has several powerful features to help businesses streamline operations and maximize revenue.
Mobile App Support
It’s important for any business to reach out to employees and connect to software when they are not present in the office. Genic CRM provides a dedicated CRM mobile app that operates well on Android and iPhone so you can easily access it from anywhere.
Genic CRM provides real time map views and geolocation that help your task force to know how to reach their next destination. Besides, you can easily track them and help them whenever they are in need.
Keeping your customers satisfied is beneficial for your business in many ways. A CRM portal will help you retain customer history, service requests, and feedback. As a result, it will improve your company’s service level.
Genic CRM automates the entire process from service requests to creating quotes, getting approval and assigning a team for the job. As a result, it will increase or improve your productivity.
Real-time insights play a significant role in achieving your target. Genic CRM provides real-time insights to users, so they will know where and what the workforce is working on and how far they will be from achieving their target.
Genic CRM ensures everything is perfectly taken care off by providing automated checklists, procedures, SOPs, and frameworks. As a result, it will reduce the chances of doing rework.