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Product and Services Management

Overview

A company with a well-managed product and services display is bound to divert its fair share of sales and is surely the main focus of any company. Product and Services Management is a skilled art; modern ways of doing business emphasise on the core usage of support tools. Along with the management of the catalog, it determines the stock level, and product obsolescence by keeping a track record of inventory. The tools are perfect to replace and save time and resources reserved for these mundane tasks. Besides, taking things online makes it convenient to coordinate and deal with customers even if they are distant from you. With CRM in place, the clients can be dealt with in the best and the most professional way available.

Our Clients

We have become the trusted choice for many firms over the years due to our dedicated hard work and tech-driven CRM solutions in Singapore.

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Up to Date Product Listing

Managing products and service listings manually has become a great challenge. Naturally, the number of brand partners and vendors triple up and so does the back-and-forth communication with clients and vendors; leaving a big room for misquoted pricing, service level, and lead time to the end user customer. Here the role of professional alignment can bring about a positive change. The product listing feature of CRM offers an easy way for real-time adding, editing, and removing products, vendors, and services from your online catalogue.

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Product listing

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Provide updated information to customers

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Strengthen customer relationships

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Try Us, and you will Never Go
Back to Old Process

Genic CRM in Singapore encourages firms to find their best potential with the help of cutting-edge technology. So, what are you waiting for? Leave us a message and see what our Customer relationship management system can do to your business.

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Managed Dashboard

Genic CRM offers pre-designed dashboards that maintain and update every second based on the ongoing activities between vendors, customers, and you. It displays all the high-level information making it possible to cross-check the technical information regarding any customer or order.

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Custom-designed dashboards

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Enhance visibility to routine transactions

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Keep stakeholders informed

Services Listing

Aesthetically pleasing outlook and user-friendly interfaces are the two things that can set you apart from your direct competition. Genic CRM keeps all the information grouped, and linked so the reader feels comfortable going through your document.

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Keep information categorized and grouped

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Enables you to create a well-versed list of services

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Higher customer satisfaction rate

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Track Performance

The means of measuring performance is always an essential consideration when it comes to customer satisfaction and sales because in the end, it is the reason for doing business and you cannot avoid it at any cost. The reporting of the key indicators through sales volume and other metrics helps improve winning strategies.

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Improve forecasting

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Provide valuable reports

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Helps with production planning

Automated Forecasting

It is great to know about the future and the best way to do it is by predicting customer behaviour. Our Product and Service Management module incorporates tools that assist with forecasting based on historical sales data, seasonal and environmental impact on sales volume to identify what the customer might demand.

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Forecasting based on historical sales data

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Allows you to make informed decisions

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Strengthen customer relationships

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For Businesses of Today and Tomorrow

Genic CRM can help you to proactively cover business challenges with performative technology and innovative solutions. So what are you waiting for? Connect with us to avail the benefits.

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Are you ready to Transform your Business Digitally?

Genic CRM can you help you overcome business challenges with performative technology and tech-driven solutions. So, what are you waiting for? Get in touch with us to avail the benefits of CRM Solutions Singapore.

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From Business Thrust Pte Ltd