Top Features that Customer Service Industries Love
Genic CRM has several powerful features to help businesses streamline operations and maximize revenue.
Schedule and Track Jobs
Genic CRM allows you to assign jobs to team members. You can notify your members about newly assigned jobs via notification. It will also help record relevant information about the job before completing it.
Billing and Payments
With Genic CRM, you can easily create digital invoices, quotes, and bills for customer service. Besides, send the invoice to your customer directly and make payments securely and instantly. As a result, it will save time, bring transparency, and make work easier.
Managing all the customer related documents is crucial for any customer service based business. But with Genic CRM, it becomes quite easy. You can safely store all the customer files such as photos, PDFs, invoices, etc.
View real-time map views and geolocation with the help of using Genic CRM. It helps your workers optimize the better travel route without missing any lead and easily identify the high priority leads nearby.
Mobile App Support
Genic CRM offers an effective way to enhance your workforce productivity. They can easily know about their upcoming jobs, customer appointments, and meetings to create a more organized work schedule.
Satisfying your customers will be beneficial for your business in various ways. Genic CRM will help you retain customer history, service requests, and feedback that will improve your business’s service level.