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Frequently Asked Questions?

Want to know how everything works at Genic Solutions. Find the answer below and solve all your queries. You can also contact our team if your question remains unanswered.

With Genic Delivery Management Software, we offer real-time tracking to our customers. This will help you stay organized and manage your fleet effectively. You can track your deliveries at any time of day or night and keep a check on the delivery performance from the comfort of your home.

Besides tracking which order is in process with a particular driver, you can also track the vehicle details, including the location, speed, and distance from the desired location.

Our software is fed with a smart algorithm that creates the most efficient route plan based on the delivery addresses. This reduces overhead costs by reducing fuel consumption, delivery time and every workforce required to complete deliveries.

A Delivery Management System streamlines your business operations by planning your deliveries efficiently, ensuring timely delivery, boosting profitability, and satisfying customers. It sends instant updates about your orders and allows you to track live locations, making the whole process error-free.

Yes, DMS allows customers to track their orders through a link on your website, email, or text. It sends instant updates about your orders and allows you to track live locations to make the whole process error-free, where all the stakeholders are fully informed.

Absolutely, you and your customers are updated about delivery status in real-time through a live map.

Yes, our DMS will keep your customers updated on the status of their orders through messages and emails, such as that the rider has picked up your order, and it will be delivered within a certain period.

  • Orders are delivered efficiently
  • Faster and safer deliveries
  • Quick and real-time notifications
  • Customer satisfaction
  • Tracking and automated scheduling

You will need Delivery Management Software for planning, delivering, and tracking orders efficiently to ensure better customer satisfaction.

Yes, the Mobile App is available, and it supports both Android and iOS.

Yes, you will get notifications about both successful and unsuccessful deliveries, along with the reason.

There is no limit to track. You can track hundreds to even thousands of drivers at a time with Genic DMS. Our software solution is designed for both small-scale businesses as well as large enterprises.

Yes, you can send prompt messages at every stage of the delivery process.

Absolutely, you will be notified about the completion of delivery as soon as the customer receives the order.

Yes, we will notify your customers about the ETA of the rider along with the rider credentials to avoid any inconvenience at both ends.

Yes, Genic DMS is easy to use software solution for your staff which makes your daily operations even smoother. It does not require any training; all the operations are automated and self-explanatory.

Yes, POD is an essential element of DMS; riders will use this feature to add pictures, signatures and the name, number, and citizen number of the person receiving an order.

With Genic Delivery Management Software, we offer real-time tracking to our customers. This will help you stay organized and manage your fleet effectively. You can track your deliveries at any time of day or night and keep a check on the delivery performance from the comfort of your home.

Besides tracking which order is in process with a particular driver, you can also track the vehicle details, including the location, speed, and distance from the desired location.

Our software is fed with a smart algorithm that creates the most efficient route plan based on the delivery addresses. This reduces overhead costs by reducing fuel consumption, delivery time and every workforce required to complete deliveries.

A Delivery Management System streamlines your business operations by planning your deliveries efficiently, ensuring timely delivery, boosting profitability, and satisfying customers. It sends instant updates about your orders and allows you to track live locations, making the whole process error-free.

Yes, DMS allows customers to track their orders through a link on your website, email, or text. It sends instant updates about your orders and allows you to track live locations to make the whole process error-free, where all the stakeholders are fully informed.

Absolutely, you and your customers are updated about delivery status in real-time through a live map.

Yes, our DMS will keep your customers updated on the status of their orders through messages and emails, such as that the rider has picked up your order, and it will be delivered within a certain period.

  • Orders are delivered efficiently
  • Faster and safer deliveries
  • Quick and real-time notifications
  • Customer satisfaction
  • Tracking and automated scheduling

You will need Delivery Management Software for planning, delivering, and tracking orders efficiently to ensure better customer satisfaction.

Yes, the Mobile App is available, and it supports both Android and iOS.

Yes, you will get notifications about both successful and unsuccessful deliveries, along with the reason.

There is no limit to track. You can track hundreds to even thousands of drivers at a time with Genic DMS. Our software solution is designed for both small-scale businesses as well as large enterprises.

Yes, you can send prompt messages at every stage of the delivery process.

Absolutely, you will be notified about the completion of delivery as soon as the customer receives the order.

Yes, we will notify your customers about the ETA of the rider along with the rider credentials to avoid any inconvenience at both ends.

Yes, Genic DMS is easy to use software solution for your staff which makes your daily operations even smoother. It does not require any training; all the operations are automated and self-explanatory.

Yes, POD is an essential element of DMS; riders will use this feature to add pictures, signatures and the name, number, and citizen number of the person receiving an order.

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Manage Your Pick-Ups And Deliveries Easily

Genic Solutions Delivery Management Software is a versatile and effective tool for businesses looking to improve their delivery operations. Contact us today to learn more.

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